Frequently Asked Questions About Moving

It’s only normal to have questions when you go new places®. Here are answers to many of the questions we hear most often. If you don’t find the answer you are looking for, please let us know. We’re here to help.

Before you move, you’ll need to know where you are moving to, when you would like to move, and have a good idea of the things you want to move. Then you can start by requesting a free online quote from Kansas Van and Storage Criqui Corporation.

Yes, Kansas Van and Storage Criqui Corporation provides long distance and interstate moves throughout the U.S., across the Canadian border, and internationally. We can also help you with local moves in county, or state. 

By law, we are prohibited from moving certain things such as many household cleaning chemicals, fireworks and guns. See the complete list of non-allowable items and things you should plan on moving yourself here.

Yes, we can provide professional packing services to lift the stress when you go new places. Our packers are trained to work efficiently and use best practices ensure your goods are ready to travel safely. If you prefer, you can do your own packing—or ask us to pack particular items for you. Find out more about our packing services.

We use professional grade packing materials to prepare your items for transport. We also provide these materials to you at competitive prices if you prefer to do your own packing. Here are some of the packing supplies we routinely provide for customers.

WILL KANSAS VAN AND STORAGE CRIQUI CORPORATION MOVE MY PET?

We want to make sure every member of your family experiences a good move. While we are not authorized to transport live animals, we can recommend providers who specialize in this service. Or you may be able to move your own pet. Here’s a video to help you know how: 

The answer depends on several factors, such as the kinds of plants, distance they will travel, and time of year/weather conditions. We have How to Move Plants how-to guide video to help you ensure your house plants arrive alive and well. 

We take great care to prevent loss or damage to your goods. However, in the event something unforeseen should happen, we recommend Full Value Protection. Technically, it’s not insurance—but it provides coverage to repair or replace anything that may be lost, damaged, or destroyed while in our care. 

WHAT PAYMENT METHODS DOES ATLAS ACCEPT?

Kansas Van and Storage Criqui Corporation will collect payment before unloading at destination, or you may opt to pay at the time your goods are loaded onto the truck. You may pay with cash, credit card, or check (certified check, traveler’s check, bank check, or personal check is accepted with certain limitations). Here’s a description of accepted payment methods.

Kansas Van and Storage Criqui Corporation determines the cost of your move based on the weight and distance it will travel. Our FREE online quote provides an approximate price. For a precise estimate, we will walk through your home and note everything to be transported. Here are tips to help you budget your move Estimate Moving Expenses.

Unfortunately, the moving industry has its share of unethical operators. For your reassurance, Kansas Van and Storage Criqui Corporation or any Atlas Van Lines agent is a registered ProMover®. This industry designation attests to ethical and responsible business conduct. 

The time it takes to move depends on several factors, such as the size of your move, where you are moving to, and time of year. Talk to us about your timing requirements. We want to meet your expectations.

Storage goes hand-in-hand with moving. We offer secure storage, for as long as you may need, in our warehouses Read about Atlas storage services options.

All shipments are automatically afforded a minimal protection, valued at 60 cents per pound. However, we recommend Full Value Protection (FVP), which ensures repair or replacement in the event an item is lost or damaged.  See Valuation Options.

Kansas Van and Storage Criqui Corporation recommends you take small, high-value items and things with personal or sentimental value with yourself when you move. 

As a customer of Kansas Van and Storage Criqui Corporation and Atlas Van Lines, you have access to our online tracking system. Simply enter your shipment number to see an update on your shipment at any time. Or you can use the moveAtlas™, free mobile app with shipment tracking for your smart device.